1xbad Frequently Asked Questions

1xbad requires a clear photo of your Pakistani National Identity Card (CNIC), a selfie taken at the time of submission for liveness verification, and proof of the payment method used for deposits — for example, a screenshot of your JazzCash or Easypaisa account showing your registered mobile number. Bank account holders may also need to provide a bank statement. Verification typically completes within 1–24 hours.

On the 1xbad Login page, click "Forgot Password" and enter the email address or mobile number registered to your account. You will receive a reset link or OTP within a few minutes. Follow the instructions to set a new password. If you do not receive the reset message, check your spam folder or contact support at [email protected].

No. 1xbad strictly enforces a one-account-per-person policy. Creating duplicate accounts — even with different email addresses or phone numbers — is a breach of the Terms and Conditions. Duplicate accounts will be closed and any associated balances may be forfeited. If you have accidentally created a second account, contact support immediately to resolve it.

You can request permanent account closure by visiting Account Settings and selecting the account closure option, or by emailing [email protected] from your registered email address. Before closure, any remaining real-money balance will be processed as a withdrawal to your verified payment method. Bonus funds are forfeited upon closure. If you are closing your account due to gambling concerns, please use the self-exclusion tool instead.

Log in to your 1xbad account and navigate to the Cashier or Deposit section. Select JazzCash as your payment method, enter the PKR amount you wish to deposit (minimum PKR 500), and follow the on-screen instructions to complete the payment via your JazzCash wallet. Funds typically appear in your 1xbad account within 60 seconds of a successful JazzCash transaction.

The minimum deposit at 1xbad is PKR 500 per transaction, regardless of which payment method you use — JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, or USDT. There is no maximum deposit limit set by 1xbad itself, though your bank or mobile wallet provider may apply their own transaction limits.

Easypaisa withdrawals at 1xbad are typically processed within 5–30 minutes after your withdrawal request is approved. Approval requires that your KYC verification is complete and that no active bonus wagering requirements are pending on your account. If your Easypaisa withdrawal has not arrived after 2 hours, contact 1xbad support with your transaction reference number.

The minimum withdrawal at 1xbad is PKR 1,000. This applies to all withdrawal methods including JazzCash, Easypaisa, and bank transfers to HBL, UBL, Meezan Bank, and Bank Alfalah. USDT withdrawals are also subject to a minimum equivalent value. Requests below this threshold will not be processed.

1xbad does not charge its own fee for standard deposits or withdrawals. However, your payment provider — JazzCash, Easypaisa, or your bank — may apply their own transaction fees independently. Check with your payment provider for their current fee schedule. USDT transactions may also involve small blockchain network fees that are outside of 1xbad's control.

Bank transfer withdrawals from 1xbad to HBL, UBL, Meezan Bank, and Bank Alfalah accounts typically take 1–3 business days after the withdrawal is approved by the 1xbad payments team. Transfers submitted on weekends or public holidays may take slightly longer. If your bank withdrawal has not arrived within 3 business days, contact support with your withdrawal ID.

1xbad offers 500+ slot titles from world-leading providers including JILI, PG Soft, Pragmatic Play, and others. All slots use certified Random Number Generator (RNG) technology audited by independent testing laboratories, ensuring every spin result is genuinely random and fair. Return-to-Player (RTP) percentages for each slot are typically published in the game information panel.

Yes — cricket betting, including PSL (Pakistan Super League) live and pre-match markets, is one of 1xbad's core offerings. You can bet on match winner, top batsman, total runs, over/under markets, and dozens of other PSL betting markets. Live in-play betting is available during PSL matches with odds updating in real time. All bets are settled in PKR.

Yes. 1xbad is fully optimised for mobile web browsers on both Android and iOS devices. The platform is designed specifically with Pakistani mobile users in mind — fast-loading, data-efficient, and compatible with budget Android smartphones commonly used across Karachi, Lahore, Islamabad, and other Pakistani cities. No app download is required; access directly via your mobile browser.

1xbad's live casino section features live dealer tables including Live Baccarat, Live Roulette, Live Blackjack, Live Dragon Tiger, and game show-style titles like Crazy Time and Lightning Roulette. Games are streamed in HD from professional studios with real dealers. All live casino games are available to play on mobile without any performance issues.

1xbad uses HTTPS encryption for all data transmission, AES-256 encryption for stored data, and industry-standard security protocols to protect player accounts and financial information. All games use certified RNG technology. Player funds are kept separate from operational funds. Two-factor authentication is available for additional account security. Pakistani players should also ensure they are comfortable with the legal context of online gambling in their own location.

1xbad offers a welcome bonus for newly registered players on their first qualifying deposit. The bonus is credited to your account automatically after your first deposit meets the minimum qualifying amount. Full details including the bonus percentage, maximum bonus amount in PKR, minimum odds requirements, and wagering requirements are published on the Promotions page. Always read bonus terms before opting in.

Wagering requirements specify how many times you must bet the bonus amount before it converts into withdrawable real-money funds. For example, a PKR 1,000 bonus with a 35x wagering requirement means you need to place a total of PKR 35,000 in qualifying bets before withdrawing. Each promotion's specific wagering multiplier, eligible games, and time limit are stated in the offer's individual terms.

Yes. All bonus funds at 1xbad have a validity period that begins from the date of credit. If you do not complete the wagering requirements within the specified time frame — usually 7 to 30 days depending on the promotion — the bonus funds and any winnings generated from them will be automatically removed from your account balance.

Yes, 1xbad operates a tiered loyalty programme that rewards regular players with points based on their wagering activity. As you accumulate points, you progress through VIP tiers that unlock benefits including enhanced withdrawal limits, dedicated account managers, faster withdrawal processing, exclusive reload bonuses, and personalised promotions. Contact support to enquire about your current loyalty status.

It depends on the specific promotion. Some 1xbad bonuses are valid for sports betting including cricket, while others are restricted to casino games or slots. The eligible products and minimum qualifying odds for sports bets to count towards wagering requirements are always specified in each bonus's individual terms. Check the promotion details before claiming if cricket betting is your primary interest.

You must be at least 18 years old to register and use the 1xbad platform. This is a strict non-negotiable rule. 1xbad performs mandatory age verification as part of the KYC process. Accounts found to belong to individuals under 18 will be permanently closed and any funds returned. If you suspect a minor has accessed 1xbad, please report it to [email protected] immediately.

Log in to your 1xbad account, go to Account Settings, and select the Responsible Gaming tab. From there you can activate a cooling-off period (24 hours to 30 days) or a full self-exclusion (minimum 6 months). Self-exclusion requests are processed within 24 hours and block all access to the platform. If you cannot log in, email [email protected] with "SELF-EXCLUSION REQUEST" in the subject line and we will process it urgently.

Yes. 1xbad provides deposit limit tools in the Responsible Gaming section of your Account Settings. You can set a maximum PKR amount you are allowed to deposit per day, per week, or per month. Limit reductions take effect immediately. Limit increases are subject to a 24-hour cooling-off period to prevent impulsive decisions. We strongly recommend all players set personal limits at the time of registration.

If you feel gambling is affecting your finances, relationships, mental health, or daily routine, please stop playing and use 1xbad's self-exclusion tool immediately. Email our responsible gaming team at [email protected] with "RESPONSIBLE GAMING" in the subject line — we will prioritise your case, activate any protective measures requested, and provide guidance. You do not need to explain yourself in detail to request self-exclusion; a simple request is enough.